On June 9, 2021, Valley Water’s Board of Directors declared a water shortage emergency condition in Santa Clara County due to the extreme drought. The Board of Directors also called for a mandatory 15% reduction in water use compared to 2019.
To report water waste, visit: Report Water Waste
Do not use the link above to report an emergency situation (water main break, struck fire hydrants, etc). Emergency events should be reported by calling (408) 279-7900.
For All Water Users
Wasting water, which includes but is not limited to, the flooding or runoff on City sidewalks, gutters, and streets.
Cleaning of sidewalks, driveways, patios, parking lots, or other paved or hard-surfaced areas.
Washing cars, buses, boats, trailers, or any vehicle by use of a hose unless that hose is fitted with an operating automatic shut-off valve.
Water waste due to broken or defective plumbing, fire system, irrigation system, or any appurtenance thereto; or to open or to leave open any stopcock or faucet so as to permit water waste.
For Businesses, Construction & Restaurants
Service of water by any restaurant unless requested by a patron.
Installation of a single-pass cooling system.
Installation and/or use of a non-recirculating, decorative fountain.
Construction of a non-recirculating conveyor car wash.
Watering lawns is not allowed during or within 48 hours after measurable precipitation.
Watering ornamental turf on public street medians
Irrigation of landscapes outside of newly constructed homes and buildings in a manner inconsistent with regulations or other requirements established by the California Building Standards Commission and the Department of Housing and Community Development.
Irrigation not allowed between the hours of 9 a.m. and 6 p.m.
Hotels/motels shall provide guests with the option of choosing not to have towels and linens laundered daily. Notice of this option shall be displayed prominently in each guestroom using easily understood terms and language.